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Experience transparent service terms with clear usage guidelines, fair billing practices, and mutual responsibilities for our station intelligence platform.
These Terms and Conditions ("Terms") govern your access to and use of Station Point's advanced analytics software platform, including all related services, features, and content provided by Station Point Inc. ("we," "us," or "our").
By accessing or using our station intelligence platform, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our service.
These Terms apply to all visitors, users, and others who access or use our platform, including both free and premium service tiers.
Station Point provides a comprehensive analytics platform designed for station management, operational intelligence, and predictive maintenance. Our service includes AI-powered automation, real-time monitoring, performance analytics, and predictive insights for various types of stations and operational facilities.
We offer multiple service tiers, including free basic analytics, professional plans with advanced features, and enterprise solutions with custom integrations. All services are provided through our cloud-based platform accessible via web browsers and mobile applications.
We strive to maintain 99.9% uptime for our platform, though we cannot guarantee uninterrupted service. We may need to perform maintenance, updates, or modifications to our service, which may temporarily affect availability.
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, with or without notice. We will provide reasonable advance notice for significant changes that materially affect your use of the platform.
New features and improvements are regularly added to our platform. Some advanced features may be limited to premium service tiers or require additional subscription fees.
Comprehensive station monitoring, performance tracking, and operational intelligence tools.
Machine learning algorithms that provide predictive maintenance and optimization recommendations.
Live data streams, automated alerts, and continuous monitoring of your station operations.
To access our platform, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
You agree to use our service only for lawful purposes and in accordance with these Terms. You may not use our platform to:
We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including suspending or terminating their account without notice.
Maintain account security, provide accurate information, and use the platform in compliance with our terms and applicable laws.
Provide reliable service, protect your data, maintain platform security, and offer customer support for your station intelligence needs.
We offer multiple subscription tiers for our station intelligence platform, including free basic access, professional plans, and enterprise solutions. Current pricing is available on our website and may be updated from time to time with reasonable notice.
Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as expressly stated in our refund policy or as required by applicable law.
Payment is due at the beginning of each billing cycle. If payment fails, we will attempt to charge your payment method again. If payment continues to fail, we may suspend or terminate your access to paid features after providing reasonable notice.
You are responsible for providing current, complete, and accurate billing information and for updating this information if it changes. All fees are exclusive of applicable taxes, which you are responsible for paying.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.
We offer a 30-day money-back guarantee for new premium subscriptions. If you cancel within 30 days of your initial subscription, we will provide a full refund of your first payment.
The Station Point platform, including all software, analytics algorithms, user interfaces, content, and documentation, is owned by Station Point Inc. and protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our platform solely for your internal business purposes in accordance with these Terms. This license does not include any rights to modify, distribute, or create derivative works.
You retain all rights to the data and content you upload to our platform. By using our service, you grant us a limited license to process, analyze, and display your data solely for the purpose of providing our analytics services to you.
We may use aggregated, anonymized data derived from your usage to improve our platform and develop new features, but we will never share your specific operational data or personally identifiable information without your consent.
You warrant that you have all necessary rights to the data and content you provide to our platform and that your use of our service does not infringe on the intellectual property rights of any third party.
Our station intelligence platform is provided "as is" without warranties of any kind. While we strive for accuracy and reliability, we cannot guarantee that our analytics and predictions will be error-free or suitable for all operational decisions.
You acknowledge that station management involves inherent risks and that our platform is a tool to assist decision-making, not replace professional judgment and expertise.
To the maximum extent permitted by law, Station Point Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our platform.
Our total liability for any claims arising from these Terms or your use of our service shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.
You agree to indemnify and hold harmless Station Point Inc. from any claims, damages, or expenses arising from your use of our platform, your violation of these Terms, or your infringement of any third-party rights.
You may terminate your account and stop using our service at any time. Upon termination, your access to the platform will cease, but these Terms will continue to apply to your prior use of the service.
We may suspend or terminate your account if you violate these Terms, fail to pay fees when due, or engage in activities that harm our platform or other users. We will provide reasonable notice before termination unless immediate action is required for security reasons.
Upon termination, you will lose access to your account and any data stored on our platform. We recommend regularly backing up your important data to ensure you retain access to it.
We're here to help you understand our terms and conditions. If you have any questions about these Terms, need clarification on our policies, or want to discuss your specific use case, our legal and support teams are ready to assist you.
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